3 – L&D roles to support learning at work

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In the first post in this series I showed the many different ways that people learn at work, and in the second I talked about the activities involved in supporting all the ways people learn at work. In this third post I want to consider the L&D roles for enabling this, so in the diagram below I’ve plotted […]

2 – Supporting all the ways people learn at work

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In my previous post I showed how people learn at work in a multitude of ways. In this post I want to show how organisations are supporting learning more widely across the organisation. Here is a summary of initiatives plotted onto my previous diagram (see below), and beneath it brief descriptions of the initiatives highlighted. (1) This group of […]

1 – How do YOU learn at work?

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One of the early tasks that the learning professionals in my L&D Challenge undertake is to consider how they themselves learn at work. It is clear from what they share with the group that they learn in a multitude of ways – and that very little of it happens through conventional training it happens both inside and outside the workplace, […]

Changing the very essence of learning in the organisation


In my previous post, What does L&D “transformation” really mean? I concluded by saying that L&D transformation won’t come from the application of new learning technologies to solve old training problems, i.e. by creating e-learning or by adding social, mobile, micro, gamification into the mix. Transformation will only come from changing the very essence of what learning means in the […]

What does L&D “transformation” really mean?


There are now many people in the industry talking of the need for transformation and change in L&D (me included!). But I also know from the many conversations I have with practitioners as well as learning leaders around the world that they just don’t know how to change or what they should be doing differently. And furthermore, the terms change and […]

The best of February 2016


Here are the links to 5 posts that I shared on Twitter in February (through my account @C4LPT).  You can find the full list here 1 – Can you train people to be social? Clark Quinn offers some advice, in Social Training? (Learnlets,9 Feb) and concludes .. “It’s not about social training (though learning can be social), but instead about […]

How many hours do you spend learning a week?


You may have seen this article in the New York Times, Gearing Up for the Cloud, AT&T Tells Its Workers: Adapt, or Else in which the AT&T CEO is reported as saying “There is a need to retool yourself, and you should not expect to stop …  People who do not spend five to 10 hours a week […]

Why your Enterprise Social Network is your most valuable social learning platform


This is the article I wrote for the January edition of Inside Learning Technologies magazine. It is an extract from my recent book, Modern Workplace Learning: A resource guide for L&D. In the workplace, social learning comes through social collaboration. Social learning is a natural everyday phenomenon; simply put, we learn from our colleagues as we […]

The 2 views of workplace learning: L&D and Employee

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It is now very clear that in many organisations L&D and employees view workplace learning very differently. Currently, it tends to look something like this: L&D focus all their attention on creating and managing classroom training and/or e-learning. For them this is what workplace learning is all about – making sure people use the stuff they provide for them. The […]

How can L&D support today’s smart workers?

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By moving from a “command and control” to an “enable and support” mindset and approach. Here are some repurposed slides from a presentation I gave at a conference in 2011 that explain what this means in practice. How can L&D support today’s smart workers? from Jane Hart