How can L&D support today’s smart workers?

By moving from a “command and control” to an “enable and support” mindset and approach.

Here are some repurposed slides from a presentation I gave at a conference in 2011 that explain what this means in practice.

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Jane Hart

Founder at C4LPT
Jane Hart is an independent workplace learning advisor, writer and international speaker. She is the Founder of the Centre for Learning & Performance Technologies. Her recent book Modern Workplace Learning: A Resource Book for L&D is now available, which she supports with a range of online workshops. Find out more about Jane at

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