As I prepare myself for an upcoming meeting on the Future of Workplace Learning, I have put together a simple slide to show what I see as 3 emerging services of the future L&D department.
- Content Production Service – creating courses and resources
- Learning Concierge Service – identifying one-size-fits-one solutions for ad hoc performance problems and ongoing professional development
- Connected Workplace Service – supporting continuous learning and performance improvement through knowledge sharing and collaboration
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