10 resources that I found valuable in January 2013

SnowflakesAlthough I tweet links to interesting resources as I find them, and collate them in my 2013 Reading List, the important thing for me about curation is also taking some time to analyse what I’ve found to try and make sense of it all, and consider how it adds to my own thinking and practice.

So that’s why at the end of each month I take a look at all the resources I have collected during the month, and pick out the ones that I found particularly useful, valuable or impactful. So here is my selection from January 2013.

1 – The dark side of the connected enterprise, Forbes, 9 January 2013

“This is today’s connected enterprise: always on, everyone linked to everyone else, a flood of information coursing through its electronic arteries. It’s partly a creature of collaborative technologies, such as email, instant messages, Web-based conferencing, internal social networks and so on. It’s also a result of globalization, capability sourcing and partnerships that extend beyond a company’s walls.

All this information and collaboration should make companies more agile, but technology often undermines organizations that don’t know how to harness its strengths. When that happens, critical decisions slow to a crawl, trapped in an endless cycle of data collection and debate.”

2 – Design is hacking how we learn, frog

“Increasingly, going online isn’t something we do. It’s something we are. Instant access to information and services isn’t just convenient — it’s how we live our lives. And it’s changing our desires, our needs, our demands, and our expectations. It’s changing how we experience the world.”

4 – Productivity revolutions and the most misunderstood man in history – Esko Kilpi, 13 January 2013

“When Taylor started working, nine out of ten people were manual workers. Today, nine out of ten people are knowledge workers. We ask some of the same questions but this time Taylor’s answers are not only unhelpful but totally wrong. But the struggles we face with productivity may be the same. If you look at what the labor unions and employer organizations are opposing today, you may find the seeds for the next revolution in productivity.”

5 – You are not the only bee in the hive – Harold Jarche. 14 January 2013

“Since our default action at work is usually to turn to our friends and known colleagues for help, we need to share more of our experiences with others in order to grow our trusted networks. The more colleagues we can depend upon, the better we can get work done. The time to start is now.”

6 – Student cliff – 7 reasons for plummeting student numbers – Donald Clark, 13 January 2013

“Unlike the fiscal cliff, there is no sign of any immediate solution to this problem, other than taking the pain. There’s no way politicians can do a 180 degree (sic) turn on this but that’s what’s needed. After decades of expansion, the whole system has ballooned out of control with quality, and now quantity, falling. The danger is in behaving like lemmings heading towards the student cliff without adequate planning.”

7 – The Need to Adapt to the Speed of Change or Die: lessons for L&D from the retail industry – Charles Jennings, 16 January 2013

“HMV and the other failed institutions didn’t understand how rapidly and extremely their worlds were changing. By the time they did (if they did at all) it was too late.

L&D professionals need to take heed.

The world of learning and development has also changed. The same drivers are disrupting L&D as disrupted the music retail industry, and the camera sales industry, and the DVD rental industry, and the publishing industry, and the automotive industry, and the marketing industry, and the finance industry and countless other industries. People expect to be able to solve their problems with their performance quickly, and they expect to do so without leaving the workplace. They expect to manage their own career development, and build their own portfolios of experiences. They expect their employers to support them and provide resources to help, but they don’t expect their employer to ‘manage’ their learning and development from start to finish.”

8 – What Do People *Really* Think About That Course You’ve Designed? David Kelly, 22 January 2013

“We’re so used to having courses and learning management systems as part of the learning structure that we see all solutions through that lens.  We also tend to forget LMSs and many other tools we use exist for the benefit of training departments, not for the benefit of learners. They may be necessary for some organizations – a point in itself that can be debated – but instructional designers need to stop pushing learning through ‘our process’ and start finding ways to support learning through ‘their process’: the work itself.”

9 – Starting from scratch, Clark Quinn, January 2013

From a conversation with my ITA colleagues, talking about the (self-imposed) death of L&D that Charles wrote about, Jane wondered what we might do if we were starting from scratch.  I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might do if I were to come in and get it going (with the support of the executive team to do what I thought was right).”

10 – The Influencer Checklist, John Stepper, 19 January 2013

“The approach comes from “Influencer” by Kerry Patterson, et al. …They’re very clear that “verbal persuasion rarely works” despite being the most common tool we use. Instead, when it comes to altering behavior, you need to help others answer just two questions: “Will it be worth it?” and “Can I do it?” And, in answering them, you need to examine all three levels.”