New skills for the learning professional in changing times #chat2lrn

Yesterday’s live Twitter chat #chat2lrn was about New skills for changing times.  Here is the preliminary information about the chat, which briefly summarised some of the challenges learning professionals faced, then added

“If Learning Professionals are to rise to these challenges, one of the key issues is the skills required to meet the needs of an ever more complex environment.  In an environment which is going to continue to change and evolve, L&D need to ensure they have the skills to support workplace learning that delivers performance improvement.”

The Learning & Performance Institute have recently released their Capability Map which details 27 skills across 9 categories, so the chat also wanted to consider the following:

“Are these ‘new’ skills becoming a core part of the L&D role rather than a ‘nice to have’? If L&D needs to change, does that also mean we have to take new approaches to what would be regarded as the more ‘traditional’ skills?”

As someone who was involved in the development of the LPI Capability Map, I wanted to be part of that conversation, and of course have my say!

Following the chat a number of people have picked up on some of my tweets, and asked me for the context in which they were made, so here are the #chat2lrn question and my own tweets. [Note: I’ve tidied some of my tweets up for readability sake]

chat2lrn: Q1) Do you think L&D, is as @Cliveshepherd suggests, at a crossroads and why? #chat2lrn #LPICapMap

C4LPT: Q1) L&D has been at a crossroads for a long, seems always to be playing catchup #chat2lrn

C4LPT: Q1) L&D could/shd be at the forefront of innovation in an organisation, not just doing the same old #chat2lrn

C4LPT: RT @stipton L&D gets stuck in measurement without cause, order-taking without reason this is not a value add service for anyone. #chat2lrn

chat2lrn: Q2) Has your role changed and if so how? #chat2lrn #LPICapMap 

C4LPT: Q2) I’ve changed with the times – not just tinkered with the old – but moved ahead at the speed of the Internet #chat2lrn

C4LPT: #chat2lrn I wrote about it this am – for me it’s about helping pple to “learn the new” not just teach the old

C4LPT: #chat2lrn I think that many orgs still expect training to be delivered in same old way, so L&D have a difficult time trying to change minds

C4LPT: RT @LnDDave: A2) Orgs aren’t likely to change your role; you’ll probably need to change the way you do it to redefine it. #chat2lrn

chat2lrn: Q3) What new skills have you had to develop? #chat2lrn #LPICapMap

C4LPT: #chat2lrn Q3) living in the flow of new ideas on the Net, my skillset has evolved naturally – and is still evolving

C4LPT: #chat2lrn I wonder how many in L&D do want to do things differently. Many are happy and comfortable in their jobs. Why shd they change?

C4LPT: Their orgs aren’t asking them to evolve, so why shd they put their neck on the line? #chat2lrn

C4LPT: RT @LnDDave: @C4LPT I think that’s the current risk. We’re at a point where other areas may step in and do our job better. #chat2lrn

chat2lrn: Q4) Do you now see these as being key skills or are they just “˜nice to have’? #chat2lrn #LPICapMap

C4LPT: #chat2lrn q4) Biggest new skill is letting go – not trying to organize and manage everything for everyone – and become an advisor, enabler

C4LPT: #chat2lrn L&D needs to become the go-to place for those who want help to do their jobs (or do them better)  – not just for training

C4LPT: #chat2lrn .. that means for help with business improvement not just performance support (or training)

chat2lrn: Q5) What new approaches should we be taking with what are regarded as the more “˜traditional’ skills? #chat2lrn #LPICapMap

C4LPT: #chat2lrn Q5) less is more, so reduce traditional stuff to the minimum so that is has real value in the org – not seen as something to be endured

C4LPT: #chat2lrn .. set performance outcomes/objectives and measure against those – not just track learning activity #wasteoftime

C4LPT: #chat2lrn Think how can we help people become self-sufficient and support themselves – that would be the greatest achievement

chat2lrn: Q6) How do you think the #LPICapMap will support you in your role? #chat2lrn

C4LPT: #chat2lrn I think it is time for L&D specializisms #lpiCapMap can help pple to decide where they want to focus: performance consulting, training, collaboration

chat2lrn: Q7) We know that L&D has to change, how do we create a sense of urgency in others? #chat2lrn #LPICapMap

C4LPT: #chat2lrn q7) I think the people themselves will begin to demand a different future #OccupyTraining

C4LPT: #chat2lrn As it is more and more pple are bypassing L&D and solving their own problems, cos they CAN and because it’s easier/quicker

C4LPT: RT @Dave_Ferguson Just as people route around unproductive/unhelpful coworkers, so they do around similar orgs & departments. #chat2lrn

C4LPT: #chat2lrn Actually I think teacher-led training can be very effective, what I don’t like is mindless and pointless elearning

C4LPT: RT Dave_Ferguson @C4LPT Add to that mindless Here’s Flash! Here’s HTML5! We can haz LMS!  #chat2lrn

chat2lrn: QWrap) Chatting is great but reflection and action are  better. What is your ˜take away’ from our chat?  #chat2lrn

C4LPT#chat2lrn Qwrap) The future belongs to those who take charge of their own learning

Of course, my tweets were just a fraction of those in the conversation, so here is the  full transcript of the chat, and an your opportunity to add your thoughts in the discussion.